Terms of Service

Acceptance of Terms

By accessing or using RingBot, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

Description of Service

RingBot provides an AI phone receptionist for small businesses. It answers from the business information you provide, captures messages and appointment requests, and can attempt a transfer to your configured direct phone number. Appointment requests require owner confirmation; RingBot does not promise calendar availability or a confirmed booking. Owner notifications use email and the inbox. SMS notifications and outbound marketing are not included.

Acceptable Use

You may use RingBot only for lawful business purposes. You agree not to use the service to harass, defraud, or harm others, or to violate any applicable laws including telemarketing and communications regulations.

Billing and Cancellation

This is a paid monthly subscription with no free trial. The price and included usage are shown before checkout. Calls are subject to included usage, call-duration and concurrency limits; this is not an unlimited calling service. We do not automatically charge usage overages in this version. When an allowance or capacity limit is reached, additional calls may be declined. Review usage in your dashboard and keep a backup call-handling arrangement.

You can manage billing and request cancellation through the billing portal in your dashboard. Access follows the subscription end date shown there. If activation fails or the service you paid for is not delivered, contact hello@ringbot.live for activation and billing help. Subscription cancellation does not guarantee that your RingBot phone number will be retained indefinitely. We do not provide refunds for partial months.

Limitation of Liability

RingBot is provided “as is.” We are not liable for missed calls, lost business, or damages arising from service outages or AI errors. Our total liability is limited to fees paid in the prior 30 days.

Recordings and Business Responsibilities

Calls are recorded and transcribed, with an announcement at the beginning. Call content is available for up to 30 days. The receptionist cannot pause recording. You are responsible for accurate business information, appropriate recording disclosures and permissions, reviewing captured requests, and using a transfer destination that does not forward back to RingBot. Transfers depend on the destination answering and phone-provider availability. RingBot is not an emergency-response service.

Contact Us

For questions about these terms, email legal@ringbot.live.